Below are some of our most frequently asked questions. If you have any questions please feel free to contact us.

How long will my doll take to arrive?

Usually after an order has been taken and the payment has been accepted, we will process the order within 24 hours, after which the doll is then made.

We would usually expect to receive the doll within 14 days, after which we do a quality control check and then ship the doll out to you.

In short, anywhere between 14 – 21 days is the normal time for a doll delivery.

How will my doll be packaged

All of our dolls are shipping in a plain box to ensure they are not identifiable.

Where is my doll made?

As with all silicone sex dolls that you will find online, they are made in China and imported to us.

How do I know I can trust you?

It is very easy to spot a fake store, mainly as they do not advertise the brand of the dolls they are selling. Also make sure that you pay close attention to where the store is based. A lot of sellers will have a store for each country they want to sell in however are not actually based there. That can often lead to many issues. Silicone Sex World is based in London, UK.

Speak to us on live chat or drop us an email and we will give the contact details for the brand in question so you can verify that we are an authorised distributor. This will give you peace of mind when ordering with us.

What methods of payment are accepted?

For more information on our payment options, please visit our payment options page here.

Will Silicone Sex World show on my bank statement?

No, absolutely not. We know that discretion in most cases is vital.

Our transaction will appear on your bank statement as SS WORLD or SSW.

Why don't you ship to my country?

We ship to almost any country in the world, excluding Islamic countries. This is due to very strict laws.